LiveScan California's Affiliate Program - Business Opportunities

We know you need to make a substantial investment in equipment, but will you generate enough income to pay for the equipment, personnel and costs associated with your investment? That used to be the big question - but now, an investment as low as $2500 can get you operating as a Private Service Provider in California on the LiveScan California Network.

We have the opportunity for you. Check out these two programs for our network partners: the Affiliate Referral Program and the Affiliate Centralized Billing Program. You can participate in one, both or neither. How much money do YOU want to make?

Become An Affiliate

LiveScan California's call center offers free referrals for clients needing service in YOUR area. Being an Affiliate of LiveScan California has its privileges... and the best one - is money in your pocket. This FREE service is provided to you, our partner, just for being a participant in the LiveScan California Network. Only facilities on the LiveScan California network can benefit from these exclusive programs.

ONLY Affiliates of LiveScan California can process FBI-ONLY electronic submissions through our exclusive contract. Industries that DO NOT go through the CALDOJ  for processing can ONLY go to facilities on our affiliate network. We won't allow facilities on other peer-provider networks to use our FBI gateway - this is another advantage why you would profit more from working with LiveScan California.

If you are located OUTSIDE OF CALIFORNIA and would like to operate a livescan facility for FBI submissions check out

Become An Affiliate- Business Opportunity

LiveScan California has corporate clients that want to be billed for services in your area. Their only problem is they don’t want to be limited to one location. Some of these companies and government contractors have a need for facilities throughout California, but still want to only receive one invoice for services, not an invoice from each different facility. Our affiliates provide the data for invoicing twice a month, and LiveScan California provides centralized billing to the client. Turn around time for billing is Net 30, so you have any DOJ fees before you need to pass them onto DOJ.

Of course we save the best for last – our peer-provider service fee of $1 per record is not charged for those records you transmit under our Centralized Billing Program. So if you process 100 records which are billed through LiveScan California, we drop a dollar per record (or $100) from your invoice. This is where we need your help. Our network of affiliates can use some expansion in your area. If you’d like this increase in business, please consider joining the LiveScan California Network.  Besides being a peer-provider with service that no other provider can even come close to touching, our affiliates have formed a cooperative network to provide livescan service. They aren’t competitors – they are partners.

We want you to succeed – so we want to send you business – does your peer-provider do that for you?

For facility owners that operate on a strict budget - our Associate Program provides a single flat-rate UNLIMITED transaction service without all the bells and whistles of the LiveScan California Affiliate Program. Contact our office for details.

LiveScan California will match any competitor's Peer-Provider Service pricing! Just provide the information in writing to take advantage of our Price-Match Guarantee!

For more information on this growing business, feel free to contact us.

Affiliates: You can now access our secure site at Google Groups ---> LiveScan California Affiliate Network

Livescan facilities that do not have all their livescan devices on the LSCA network are ONLY eligible for our Centralized Billing Program. Only LiveScan California Affiliates are able to receive referrals from our Call-Center or website listings.

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  1. What are some of my responsibilities?Applicant agencies must not divulge or share criminal record history information, including responses that no criminal record history exists unless expressly authorized. Information received must be kept in a secure and confidential file with access restricted to a designated Records Custodian and/or person responsible for confirming the character and fitness of an applicant.

    Release of information to unauthorized individuals can result in civil fines and criminal penalties under California Penal Code sections 11142 and 11143. Applicant agencies must destroy criminal history record information once the organization's business need is fulfilled.

  2. What do I do if:
    a. After the initial background check, I decided not to hire the individual; or
    b. The employee recently separated from my agency; or
    c. The individual is no longer licensed or eligible to renew his/her license?
    If your Agency currently receives Subsequent Arrest Notifications, you are required to notify DOJ when your employment or licensing relationship with the individual has concluded. Upon receipt, we will update our records so you will no longer receive Subsequent Arrest Notifications for that individual.
  3. How do I inform DOJ if my agency has changed names or changed address, etc?Anytime your agency moves, changes names or contact information, you should notify the DOJ by submitting the Applicant Submitting Agency Request to Change, pdf. This ensures the DOJ has the most current information by which to contact you.
  4. What do I do if I forgot to request an FBI check for my applicant or if I made other mistakes on the Live Scan form?You will have to send the applicant to be fingerprinted again – as if it was the initial transaction. All fees will be charged and have to be remitted the second time.
  5. What if I filled out the Live Scan form correctly, but the Live Scan operator transposed numbers, or left information off the submission?Unfortunately, with the volume of fingerprint transactions submitted, the DOJ cannot correct most errors. In most cases, you will have to send the applicant to be fingerprinted again – as if it was the initial transaction. All fees will be charged again. The Live Scan operator should not charge a rolling fee the second time, if the mistake was his/hers. Also, you may be able to work out a compromise on paying the processing fees with the Live Scan operator.

    If you continually have problems with the accuracy of information from specific Live Scan sites, please contact DOJ’s Client Services Program at 916-227-3332 during regular business hours. You may also want to discourage your applicants from using those sites.

  6. What do I do if I received my California response, but the FBI rejected the applicant submission due to poor quality fingerprints?The Federal Bureau of Investigation (FBI) may reject fingerprints even if the images were accepted by the DOJ. If this happens, the applicant will need to be reprinted using the original ATI (OATI) submission number. If rejected because of poor quality by the FBI on the second attempt, the applicant agency must request an FBI name check. To do so, please complete and submit the FBI Name Check Request, pdf.

    NOTE: Both rejections must be for the same applicant type and applicant title. The name check must be received by DOJ within 75 days of the second rejection notice.

  7. What do I do if my monthly billing statement is incorrect?If you find a discrepancy on your billing detail, you may request a credit using the following form and the DOJ will research your request.
    BCII 9006 - Live Scan Credit Request Form, pdf.

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